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    • Home
    • About
      • Our Story
      • Our Team
      • Our Partners
      • Our Clients
      • Data Intelligence
    • Platforms
      • Infrastructure Database
      • For Sports
      • For Operators
      • For Government
    • Services
      • Pro Analytics
      • Investment Planning
    • Movement Data
    • Resources
      • News
      • ActiveXchange Academy
    • Contact Us
    • Global
      • Australia & NZ
      • UK & Europe
  • Home
  • About
    • Our Story
    • Our Team
    • Our Partners
    • Our Clients
    • Data Intelligence
  • Platforms
    • Infrastructure Database
    • For Sports
    • For Operators
    • For Government
  • Services
    • Pro Analytics
    • Investment Planning
  • Movement Data
  • Resources
    • News
    • ActiveXchange Academy
  • Contact Us
  • Global
    • Australia & NZ
    • UK & Europe

For Operators

 Used by hundreds of facility operators each week, the ActiveXchange Operator platform enables sports, recreation, and fitness centre operators to unlock organizational data, providing a simple to use platform, shaping operational insights, facility programming, marketing and strategic decisions that increase member and community impacts. 

What offer should we consider adopting next to best meet the needs of our members and better engage target prospects?

What are the optimal fitness and swim school timetables per member segment to ensure demand is met and attendance is high?

Which members are at risk of cancelling next and how can we best mitigate this risk?

Features & Dashboards

Computer showing ActiveXchange intelligence platform dashboard

Interactive Mapping

Interactive Mapping

Interactive Mapping

 View member locations, predictive demand, and demand conversion. Understand demographics with Community Profile layers

Computer showing ActiveXchange intelligence platform dashboard

Centre Manager

Interactive Mapping

Interactive Mapping

 Analyze membership trends for current members, joiners and leavers, and understand member status breakdown by age/gender

Computer showing ActiveXchange intelligence platform dashboard

Program Manager

Interactive Mapping

Program Manager

 Analyze participant demographics, popular programing, and develop optimal delivery timetables based on data insights by sector & site

Computer showing ActiveXchange intelligence platform dashboard

Course Manager

Marketing Acquisition

Program Manager

 Review student statistics for each course, such as student duration & levels progressed, enrolments and geographic breakdown

Computer showing ActiveXchange intelligence platform dashboard

Marketing Acquisition

Marketing Acquisition

Marketing Acquisition

 Identify which marketing channel is likely to be the most effective by segment, and see the average projected member lifetime value and unmet demand insights

Computer showing ActiveXchange intelligence platform dashboard

Community Manager

Marketing Acquisition

Marketing Acquisition

 Analyze community outreach and engagement targets for equity seeking and underserved community groups compared to industry benchmarks

Add-On Modules

Operator platforms can be upgraded with the below add-on modules.

Computer showing ActiveXchange intelligence platform dashboard

Retention

Movement Data

Movement Data

Which members are at risk of canceling their membership?


 Using machine learning (AI) and predictive modeling, our specialist Data Science team predict at risk-members leveraging a wide set of data from across the sector. This predicts each member's relative risk of canceling their membership at any point in time, using more than 40 variables to maximize your customer lifetime value

Computer showing ActiveXchange intelligence platform movement heat mapping

Movement Data

Movement Data

Movement Data

What are the relative usage levels of community facilities and active spaces?


Analyze the impact of planning and investment decisions, optimize site selection, and allocate resources in the areas that matter to your organization, your stakeholders, and your community

Learn more

What data question can we help you solve?

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